Política de reembolso
At Dopamine, we strive to ensure you are completely satisfied with your purchase. If you are not satisfied, please review our return policy below.
Conditions for Return
- Time Frame: You have up to 15 days from the date of delivery to initiate a return.
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Valid Reasons for Return:
- The item received is dirty or damaged.
- The item received is not the correct size.
Items Not Eligible for Return
- Pheromones: Due to the nature of the product, pheromones are not eligible for return.
- Swimwear: For hygiene reasons, swimwear cannot be returned.
Return Process
- Contact Us: Please reach out to our customer service team to discuss the details of your return. We are aware of the condition in which we ship our products, but we are always willing to address any concerns you may have.
- Return Shipping Costs: Customers are responsible for covering the cost of return shipping.
Additional Information
- Inspection Upon Return: All returned items will be inspected upon receipt. We reserve the right to refuse returns if the items do not meet the above conditions.
- Exchanges: If you need a different size, please contact us at dopamine.us@gmail.com to arrange an exchange, provided the item is eligible for return.
- Refunds: Once your return is approved and processed, a refund will be issued to your original method of payment.
We appreciate your understanding and cooperation with our return policy. Our goal is to provide you with the best shopping experience possible.
For any questions or further assistance, please contact our customer service team at dopamine.us@gmail.com